Quality Management Systems
Total Quality Management (TQM) is a management strategy aimed at embedding awareness of quality of all organisational processes.
TQM has been widely used in manufacturing, education, government, and service industries, as well as retail and agricultural industry. Total Quality provides an umbrella under which everyone in the Organisation can strive to create customer satisfaction. TQ is a people focused management system that aims to continuously increase customer satisfaction whilst constantly lowering real costs.
JADE Corporate can assist the company to develop and maintain this quality standard in all aspects of its business. This requires ensuring that things are done right the first time and that defects and waste are eliminated from operations.
Safety Management Systems
JADE Corporate consultants recognise that implementing safety management systems is the cornerstone of the evolving directions. All the other directions will evolve within a safety management system environment. Safety management systems are based on the fact that there will always be hazards and risks, so proactive management is needed to identify and control these threats to safety before they lead to mishaps. Consultants offer assistance with:
- Developing, implementing, evaluating and reviewing safety management systems
- Marketing the safety standards of operations
- Guarding against the direct and indirect costs of incidents and accidents
- Improving communication, morale and productivity
- Meeting legal responsibilities to manage safety
- Involving all staff in safety
- Developing a positive safety culture
- Maintaining commitment
- Assessing progress